Bug in Plesk mailbox quota management
on Friday 9th May, 2008 Gabe speculated thusly…Initially I had set a mail account with a quota of 200000, or roughly 200MB. The user complained of a full mailbox, despite using Plesk to up the limit to 2GB, and then unlimited the account continued to bounce emails saying:
"Recipient's mailbox is full"
I found people complaining of a bug in version 7.5 of Plesk, but it seems this is also present in 8.3. The problem, I discovered after nosing around the config files of the server, was that any changes I made in Plesk weren’t saved. Ultimately I found the limit in the config file remained at 200MB, despite numerous changes. The quota config file is located at:
/var/qmail/mailnames/example.com/username/@mbox.quota
Manually edit that file so it has the quota you want. I like to use vim:
vim /var/qmail/mailnames/example.com/username/\@mbox.quota
(run this as root)
After editing, save the changes, and you won’t need to restart any services or the server. Changes should take effect.
Note, that this was performed on a CentOS 5 installation, so paths and instructions may vary slightly on other systems.
Tags: plesk
I’m experiencing the same kind of issue.
Updattng the mailbox quota in Plesk CP seems to work, but the value written in the mailbox @mbox.quota file is never higher than 2097151 (2GB)
System is Centos4 on Openvz
Have you ever got this solved this with Plesk Support?
/flb
No, I didn’t bother with Plesk Support, fixed it myself. Probably spend 1 day on hold to speak to someone who can’t help me anyway.
Hi,
I had exactly the same Issue on 3 of my Servers and after running /usr/local/psa/admin/sbin/mchk -v (maybe on non CENTOS the path is different) all Mailboxes where working again. This command simply rebuilds the qmail Files in the Maildirs.
cheers from Vienna,
Martin